Psychological Health & Wellbeing (PHeW)

Our passion lies at the centre of our commitment to the enhancement of your employees Psychological Health & Wellbeing.

We recognise that, in order for relationships and businesses to prosper, a positive culture of health and wellbeing needs to exist in which it’s, leadership, management, and employees can perform at their highest level.

Ten Major Benefits of Good Psychological Health & Wellbeing for Your Business

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A more emotionally intelligent leadership and management perspective.
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More engaged and motivated employees creating higher productivity.
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Stronger resilience in dealing with challenges and crisis.
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Decrease in sickness and lost work days.
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Faster professional personal development.
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More open and constructive interactions between employees.
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A happier work culture with reduced stress and conflict.
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Improved relationships with customers.
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Greater commitment and retention of employees.
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Increased confidence, sense of trust and safety in the workplace.
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Free Choices provides a range of Psychological Health and Wellbeing Services

They are tailored to support businesses to:
  • Build resilient and healthy work forces and cultures
  • Promote happy, motivated and engaged employees
  • Plan for recovery and learning from crisis situations
Find out more about our customised Training, Coaching and Consultation Services in the tabbed section below.

Our Psychological Health and Wellbeing Training, Coaching and Consultation Services

Free Choices PHeW Training, Coaching and Consultation services provides specific strategies, which positively support the healthy growth, welfare and productivity of your staff and business. We possess a strong belief and focus on businesses establishing an ethos of an investment in people, building a psychologically healthy and resilient work-life balance culture. Our services focus on an alignment of meeting employee and employer’s needs, in order to achieve successful market goals and sustainable development. Read more about the Free Choices PheW services.

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Mental Health Awareness

Issues of mental health and its impact in the workplace is becoming ever more prevalent. This is an issue, which is gradually beginning to be addressed by the UK government and businesses. If individuals and businesses are to grow and flourish in a positive way, it is important to develop a greater awareness and implement effective strategies to manage this.

1 in every four people in the UK experience a mental health problem.

The Health & Safety Executives (HSE) Labour Force survey estimates on work-related stress and depression show:

The total number of cases of work related stress, depression or anxiety in 2014/15 was 440,000 cases, a prevalence rate of 1380 per 100,000 workers.

The total number of working days lost due to this condition in 2014/15 was 9.9 million days. This equated to an average of 23 days lost per case.

In 2014/15 stress accounted for 35% of all work related ill health cases and 43% of all working days lost due to ill health.

WHY IT MAKES SENSE TO PROMOTE GOOD MENTAL HEALTH

  • Promotes human and business resilience
  • Increases a sense of safety and wellbeing within your environment
  • Demonstrates an organisations commitment to safeguard its people, which in turn can promote trust and loyalty
  • Greater Personal & professional growth and co-operation
  • Increased performance and productivity
  • Improves company brand and organisational culture
  • Closer understanding, which enhances stronger social and business relationships
  • Retains talent
  • Increased communication skills and more satisfying social and business environments

Programme Content

Our qualified and experienced mental health trainers work with you to develop knowledge, practical skills & awareness in areas such as:

  • Developing general level of knowledge in what constitutes a mental health issue
  • Engaging with and supporting employees and colleagues in a person centred and sensitive manner
  • Managing individuals who are affected by stress and mental health issues
  • Recognising appropriate factors in relation to Duty of Care for supporting relevant individuals
  • Identifying individual strengths and building resilience in dealing with mental health issues
  • Recognising individuals in need of further assessment or support
  • Sign posting, in order for individuals to access help for themselves

Delivery of the training

Training will be interactive and experiential. This is in order, to promote engagement, motivation and significant learning or change. Focus will be on developing participant’s awareness, as well as, the daily practical application of the acquired knowledge and skills.

Traumatic / Critical Incidents Guidance & Support

Traumatic / Critical Incidents in the workplace are events such as; suicide, sudden death, robbery, actual and threatened sexual or physical violence, harassment, bullying, work related death, serious accidents, fire, bombings, shootings, murder, industrial or natural disasters, extreme isolation, involvement or exposure to warfare, organisational changes such as: restructuring and redundancy.

Under traumatic circumstances, reactions and needs can be varied, unexpected and distressing, particularly in the event of loss of life. The support which is made available to businesses and individuals, following a critical incident can provide essential resources, which promote resilience, recovery time, a sense of safety and on-going well-being. In times of crisis being prepared and providing the necessary guidance is highly beneficial for the healthy restoration of businesses and their people.

WHY IT MAKES SENSE TO RESPOND TO AND BE PREPARED FOR A TRAUMATIC / CRITICAL INCIDENT

  • Supports people and businesses to recover more quickly and effectively
  • Promotes human and business resilience
  • Reduces sense of chaos & confusion by providing clarity, direction & support
  • Increases a sense of safety and wellbeing within your environment
  • Demonstrates an organisations commitment to safeguard its people, which in turn can promote trust and loyalty

Six key factors for the appropriate and effective management of crisis situations are being:

  1. Informed – having knowledge about causes, impact and treatment
  2. Skilled – having the appropriate & necessary abilities to deal with the situation
  3. Responsive – being in a position to take action when and how it is needed
  4. Supportive – offering helpful emotional and practical support strategies
  5. Calm – remaining calm and focused under difficult circumstances
  6. Sensitive - offering a caring response while remaining aware of specific needs and limitations

It is our expertise utilising these key factors, which ensure that all of our experienced Trauma & Critical Incident professionals and well equipped to support you.

CONSULTATION & TRAINING

Telephone & On-Site Guidance & Support

The Free Choices Team of trained and experienced critical incident professionals are specialised in understanding and working with organisations, managers, teams and individuals dealing with traumatic events. We provide telephone and on-site services, which support you to identify and manage your needs, as well as, provide appropriate guidance and recommendations for further resources and services

Free Choices Traumatic/ Critical Event Training for HR Professionals & Managers

Following a traumatic / critical event it is reasonable to expect that there may initially be a level of confusion and disruption to the company’s working practice. The Human Resource Department and Managers are generally the first port of call in dealing with crisis situations. It is therefore important that they are able to understand and respond to the possible impact of work place traumatic events

Our Training is tailormade to provide your organisation with the best strategy in managing such incidents. Aspects of your training can include: -

  • Understanding what is involved in a Traumatic / Critical Incident
  • Knowing Reactions to Expect Following a Traumatic Event
  • Identifying & Dealing with Post-Traumatic Stress Disorder (PTSD)
  • Recognising What You Should Look out for After a Traumatic Event
  • How you can support People Recover and Return to Normal Business Operation
  • Identifying ways & building skills to Cope with Trauma in the Workplace
  • Creation & Establishment of your response procedure for Before, During & After a Traumatic / Critical Event
  • Adapting and Utilising your Workplace Culture to aid Recovery from Traumatic Events
  • Useful Resources & Sign Posting for further support

Please contact The Free Choices Critical Incident Team via info@freechoices.co.uk to find out more about: resources, advice, consultation, on-site support services for managers, employees, family members & training for staff.

BUILDING RESILIENCE

NOT JUST SURVIVIVG BUT THRIVING

Programme Brief In a world where we are increasingly confronted with challenges of longer work hours, depleting resources, rapid change, technological advancements and unpredictable economic, political, social, and environmental developments, it is no surprise that these greater demands impact on our physical and psychological state.

Resilience refers to our ability to regain strength, return to a previous healthy status, or to further succeed following an adverse life event. A focus on strengthening or utilising our resilience resources supports us to prevent or better manage challenges, as well as improve our sense of wellbeing.

The Free Choices Resilience training incorporates five key areas which effectively strengthen resilience

  1. Self-Awareness
  2. Mind-Body Experience
  3. Response to the Environment
  4. Company structure and culture
  5. Responding to crisis

Your customised training programme will enable you to:

  • Gain an understanding of concepts and strategies for personal, team and company resilience
  • Identify and respond to factors in your environment, which supports greater resilience
  • Better understand and enhance your emotional and physical reactions for resilience
  • Strengthen resilience attitude and behaviour, which allows growth & wellbeing
  • Identify ways resilience can combat anxiety, stress & burnout
  • Build positivity and confidence
  • Identify your individual strengths for building resilience skills and effectively responding to challenges and crisis situations
  • Develop resilience strategies specific to your work structure and culture
  • Learn how to develop individual and group well-being practices

Delivery of the training

Training will be interactive and experiential. This is in order, to promote engagement, motivation and significant learning or change. Focus will be on developing participant’s awareness, as well as, the daily practical application of the knowledge and skills learnt.

MINDFULNESS in the work place

Growing recognition for the evidence-based benefits of Mindfulness is leading more and more people to incorporate this into their overall health and wellbeing. As described by Jon Kabat-Zin the main concept of Mindfulness relates to the practice of a deliberate focus on the present moment from a position of acceptance and non-judgement. This practice through regular meditation has been proven to promote a diverse number of factors

The Merits of Mindfulness

  • Can help to manage symptoms and reduce: levels of anxiety, stress, neurosis & depression
  • Improve: sleep, decision making, focus, co-operation and personal relationships
  • Increase: one’s general sense of wellbeing, self awareness and acceptance
  • Help manage: pain & suffering

Benefits of utilising Mindfulness techniques in the workplace:

  • Can help to improve cognitive functioning such as memory, problem solving, concentration, clearer thinking, creativity & learning
  • Help to reduce days off sick, absenteeism and presenteeism, which can help to keep costs related to these down
  • Help to deal with stress and conflict; this improves employee relations, co-operation and communication
  • Increase the productivity and engagement of staff
  • Increase job satisfaction and retention of staff

Free Choices Mindfulness programmes works with you to develop:

  • Understanding of Mindfulness
  • An Individual profiled Mindfulness programme, which fits your needs
  • Practical & daily Mindfulness techniques & skills

Mindfulness for specific professions

These programmes provide courses to fit & enhance specific professions such as:

  • Emergency responders: Police, Ambulance, Fire service
  • Medical personnel
  • Military personnel
  • Banking & Finance
  • Government Agencies
  • Education Professionals
  • Carers
  • Legal professionals
  • Aid Workers
  • Social Workers

Programmes are interactive and experiential. This is in order, to promote engagement, motivation and significant learning or change. Focus will be on developing participant’s awareness, as well as, the daily practical application of the knowledge and skills learnt

Mindfulness programmes are created to enhance factors related to:

  • Leadership and managing others
  • Development of effective communication skills
  • Promotion of creativity
  • Increasing co-operation
  • Building resilience
  • Enhancement of health & wellbeing
  • Promotion of diversity & inter-cultural team work
  • Dealing with issues such as: traumatic incidents, high levels of stress, conflict, aggression/ violence, abuse, bereavement, mental health, high workloads and crisis management
To find out more about the Free Choices Mindfulness Programmes and how this can benefit you contact info@freechoices.co.uk

EMPATHIC LISTENING SKILLS

Empathic listening involves a non- judgemental and active focus on an individual(s), in an attempt to understand and acknowledge that person’s experience from his/her point of view. Empathic listening involves a number of abilities and ways of responding. To listen and to let someone know that he / she has been heard and understood is an involved and rewarding process.

Whether your position is one of Leadership, Management, Customer Services, Human Resources, Sales, International Relations, Legal, Medical, Social or any type of interaction with others the ability to empathically listen is a significant skill in promoting increased understanding and stronger relationships.

TEN MAJOR BENEFITS OF EMPATHIC LISTENING

  1. Helps to create a sense of trust and safety
  2. Promotes greater understanding of another person’s perspective and experience
  3. Supports people to feel understood and accepted
  4. Builds strong and positive relationships
  5. Helps to reduce and manage anger and conflict
  6. Helps to deal with complaints and retain employees and customers
  7. Promotes greater expression of a person’s thoughts and feelings
  8. Supports open and clearer communication
  9. Helps to reduce anxiety and stress
  10. Contributes to the creation of a positive environment

Your customised training programme will enable you to:

  • Develop a range of strong active listening skills and empathic responses
  • Develop awareness and understanding of your own thoughts and feelings and how this impacts on the empathic listening response
  • Facilitate others in the expression of their thoughts and feelings
  • Create strategies to deal with complaints, conflict and dissatisfaction
  • Develop strategies to build open and clear communication with diverse groups and people
  • How to utilise silence to strengthen empathic listening
  • Remain focused during the empathic listening interaction
  • Look at ways to avoid making assumptions and imposing your own feelings or point of view

Delivery of the training

Training will be interactive and experiential. This is in order, to promote engagement, motivation and significant learning or change. Focus will be on developing participant’s awareness, as well as, the daily practical application of the knowledge and skills learnt.

EMOTIONAL INTELLIGENCE

Emotional Intelligence refers to an adept capacity to manage and regulate one’s own and others feelings and emotional response, utilising heightened awareness. This enables greater understanding, improved decision making and the capacity to relate to and effectively support others

Ten Major Benefits of Developing Emotional Intelligence

  1. Increases personal resilience, in dealing with challenging and crisis situations
  2. Enables better understanding and management of emotional responses
  3. Promotes more appropriate and effective decision making
  4. Strengthens interpersonal communication skills
  5. Promotes greater confidence and engagement with others
  6. Enables people to build strong and positive relationships
  7. Promotes greater understanding of another person’s perspective and experience
  8. Increases motivation of self and others
  9. Contributes to the creation of a more comfortable and positive culture
  10. Helps to reduce anxiety, stress and enhances wellbeing

The American Psychologist- Daniel Goleman defined Emotional Intelligence as consisting of five key factors:

Self-Awareness: high level of self-awareness, enabling a deeper understanding and handling of one’s own feelings and emotions. This also allows greater confidence, honest self-reflection and personal growth

Self-Regulation: The ability to exercise control over one’s feelings and emotions

Empathy: The ability to acknowledge and understand another person’s feelings and perspective from their point of view

Motivation: High level of motivation, focus and determination to tackle challenges and achieve goals

Social Skills: Strong inter-personal skills, with the ability to communicate, engage, participate and support others effectively

"Emotional Intelligence - Why It Can Matter More Than IQ" 1995, Daniel Goleman

Our qualified and experienced Psychological Health Trainers will build awareness, understanding and personal competence in your Emotional Intelligence. The focus of this training will be to enable you to:

  • Develop awareness and understanding of your own thoughts and feelings and how this impacts on yourself and others
  • Establish effective strategies in the recognition and management of your own and others feelings and emotions
  • Enhance emotionally intelligent communication skills
  • Improve problem solving and decision-making skills
  • Develop skills for forming strong and constructive relationships
  • Engage with and constructively support team members
  • Build personal resilience in dealing with stress, anxiety, challenges, conflict and managing crisis situations
  • Facilitate others in the expression of their thoughts and feelings

Delivery of the Training

Training will be interactive and experiential. This is in order, to promote engagement, motivation and significant learning or change. Focus will be on developing participant’s awareness, as well as, the daily practical application of the knowledge and skills learnt.

Healthy Work-Life Enhancement

Programme brief

In an ever changing and challenging world it’s easy to become distracted by the continuous things that stream through our lives. We can lose the balance between the demands of the things, which we believe need to be done and the things that bring enjoyment and deep meaning in to our lives. A greater focus on aspects, which promote positive health and well-being are necessary and important for the promotion of our sustainability, happiness, as well as our personal and work satisfaction.

Programme Content

Our trainers work with you to develop knowledge, practical skills & awareness in areas such as:

  • Establishing a Healthy Work-Life Balance Culture
  • Learning practical ways to promote Health & Well Being at home and at work
  • A healthy and balanced road for your Career Development
  • Building Resilience
  • Techniques in effectively dealing with Work & Personal Challenges
  • Identification implementation of strategies to promote Engagement of staff
  • Effective Work Load Management
  • Managing Anxiety, Stress or Burnout
  • Developing Mental Health Awareness & Support Strategies
  • Strategies to promote Positive Work Engagement
  • Maintaining Healthy minds & healthy bodies

Delivery of the Training

Training will be interactive and experiential. This is in order, to promote engagement, motivation and significant learning or change. Focus will be on developing participant’s awareness, as well as, the daily practical application of the knowledge and skills learnt.

HEALTH & WELLBEING BUDDIES

Free Choices develop Health & Wellbeing Buddies, within your organisation, who possess the passion, commitment and drive to create a culture which thrives. Health & Wellbeing Buddies can play a significant role in the promotion of an ethos and behaviour, which support companies and their people to feel positive and perform at their top level.

The Free Choices Training and Coaching Programme enable Health & Wellbeing Buddies to:

  1. Promote the company’s positive attitude & behaviour towards Health & Wellbeing
  2. Provide a point of contact and support for Health & Wellbeing issues
  3. Inspire and motivate others to engage and advance in their Health & Wellbeing
  4. Assist in the identification of Health & Wellbeing needs for individual employees & employers
  5. Provide guidance on options to develop positive Health & Wellbeing
  6. Focus on impactful change, which is meaningful and enjoyable
  7. Create a network of dedicated health conscious people, who are able contribute to the present and future development of employee and company needs

Health & Wellbeing Buddies will gain knowledge, understanding and skills, which will enable them to:

  • Utilise general concepts and strategies towards Health & Wellbeing
  • Provide a comfortable space, in which individuals feel able to discuss their needs
  • Build supportive relationships
  • Provide guidance on ways to achieve chosen goals
  • Promote the benefits of positive Workplace Health & Wellbeing
  • Engage with internal and external partners, who are able to support in the evolution and sustainability of the company’s Health & Wellbeing development
  • Plan informative and fun events
  • Sign post to relevant internal and external resources for Health & Wellbeing
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